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Virtual Assistants

Updated: May 5

Who is a virtual assistant? How can they help you? Why do all entrepreneurs have one?

Could VA services be useful for you? And how can you find the best ones?

Virtual Assistants
Remote Bob Virtual Assistants

You keep hearing about virtual assistants.


Maybe a fellow entrepreneur mentioned theirs in passing. Maybe you've wondered how some business owners seem to manage everything without burning out — while you're still drowning in your inbox at 9pm.


Over the past three years, RemoteBob has personally matched more than 110 UK entrepreneurs with virtual assistants. We've seen what works brilliantly, what fails, and why. This guide covers everything we wish we'd known before we started — so you can make the right decision without the trial and error.



What a Virtual Assistant Actually Is


Let's clear this up immediately: a virtual assistant is not a chatbot or an AI tool. A VA is a real person — a skilled assistant who works remotely, from home, supporting you with the tasks that eat your time and drain your focus.


Most VAs work part-time across one or two clients. That means if you only need one hour of support per day, or three hours, that's completely fine. It's one of the most flexible working arrangements available to UK business owners — you pay for exactly the support you need, nothing more.


The core purpose of a VA is simple: to help you save time and become more organised, so you can focus on the things that actually grow your business.


What Can a Virtual Assistant Help With?


The short answer: almost anything that doesn't require your physical presence or your specific expertise.


Personal tasks — booking restaurants, sourcing cleaners or nannies, ordering groceries, organising holidays, sourcing gifts, managing personal admin.


Administrative tasks — inbox management, research, supplier shortlisting, document management, drafting contracts, preparing invoices, coordinating appointments and calendars.


Marketing tasks — designing social media posts, community engagement, writing blog content, sending newsletters, LinkedIn outreach, creating presentations.


The best VAs don't just complete tasks — they're proactive, resourceful, and organised enough to anticipate what's needed before you ask. That's what separates a good VA from a great one.


Is a Virtual Assistant Right for You?


This is worth being honest about, because a VA isn't the right solution for every situation. Here's a straightforward way to think about it.


A VA is likely a great fit if:

  • You're consistently busy and overwhelmed, wishing you had more hours in the day

  • You'd benefit from someone keeping your tasks, inbox, and documents organised

  • You're open to trusting someone else to handle work on your behalf

  • Investing around £400 or more per month to free up your personal time feels worthwhile

  • You want more space to focus on strategic growth — or simply to switch off occasionally


A VA is probably not the right fit right now if:

  • Your primary challenge is low revenue and you need help figuring out how to increase sales — a sales or marketing coach would serve you better

  • You're not sure what needs doing or how, and you need someone to define your business strategy — that's a different kind of support

  • You have no budget available and the additional expense would cause stress rather than relief

  • You find it very difficult to delegate and would need to micromanage every task — the value of a VA only comes when you're genuinely able to let go


Being clear on this upfront saves everyone time — including yours.


Freelancer or Agency? How to Choose


Once you've decided to hire a VA, you face a second decision: do you find a freelancer directly, or go through an agency?


Hiring a freelancer directly Platforms like Upwork and Fiverr give you access to a wide pool of independent VAs. If you have experience hiring and managing people, enjoy the recruitment process, and are comfortable onboarding someone yourself, this can work well. You pay only for the VA's time, which keeps costs lower. The trade-off is that if your freelancer is unreliable, goes quiet, or takes unexpected time off, managing that situation falls entirely on you.


Hiring through a VA agency Working with an agency like RemoteBob means the recruitment, vetting, briefing, and onboarding are all handled for you. Here's how our process works:

You start with a free consultation call where we talk through the tasks you want to delegate, your working style, your tools, your hours, and what your ideal VA looks like. Within five working days of signing up, we introduce you to your matched VA — already briefed and prepared to hit the ground running.


Every week, a RemoteBob project manager checks in with your VA, answers any questions, and makes sure everything is on track. If anything isn't working, we handle it. Replacements and handovers are our responsibility, not yours.


Pricing is subscription-based on an hourly package: £15 or £22 per hour plus VAT, depending on the level of support you need.


The fundamental difference: when you hire through RemoteBob, you're not taking on another person to manage. You're gaining a capable, motivated team member — with a support structure behind them that you never have to think about.


A virtual assistant won't solve every business challenge. But if you're a UK entrepreneur who's time-poor, organisationally stretched, and ready to hand things off to someone you can trust — the right VA can genuinely change how your business runs and how you feel at the end of each day.


110 entrepreneurs in. We've seen it work. We know what makes the difference.


Email us at customers@remotebob.co.uk if you have any additional questions.


Virtual Assistant Valeria
Virtual Assistant Valeria

 
 
 

35 Comments


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