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Writer's pictureBarbara Maheshwari

Case Study: Virtual Assistant Support for a Short-Term Rental Real Estate Agency

Updated: Nov 27


About the Client (Travel Fox) Property Management Agency Travel Fox Ltd works with property owners and investors, managing their properties for short-term stays based on a small percentage of a revenue share. The Travel Fox team is passionate about hosting the best UK properties in popular destinations.

Virtual Assistant for Travel Fox Real Estate Agency


Travel Fox is: 1. Marketing properties for short-term let 2. Communicating with visitors 3. Setting pricing strategy 4. Maintaining properties for owners





The Challenge (Most of the time was spent on daily operations instead of strategic growth)

Sam Stabler leads Travel Fox. He is an excellent entrepreneur, a wonderful person, and all clients love working with him. When the agency started, they managed just 14 properties. Sam’s phone rang every few minutes—he had to coordinate check-ins and check-outs, call a plumber whenever something broke in an apartment, and handle various other tasks. In such circumstances, it wasn't easy to focus on sourcing additional real estate. Finding the time and focus wasn’t possible.


Busy entrepreneur

Solution (Delegating regular weekly tasks) Sam hired a virtual assistant from Remote Bob. Remote Bob handled the recruitment and onboarding of the assistant, who took over a portion of the operational tasks from Sam, including:

  • Reminding guests about check-out

  • Sending self-check-in instructions and city recommendations

  • Coordinating cleaning staff

  • Finding additional cleaners

  • Hiring handymen and plumbers

  • Sending invoices to guests when required

  • Reminding guests to leave a review

This freed up a lot of Sam's time and allowed him to focus more on growth.

*Btw hiring a Virtual Assistant to manage this starts from £500 (depending on how many properties you have)


VA for real estate

Result (Growth) The Travel Fox agency grew from 14 to 48 properties in just one year.

Their customer reviews are excellent, partly due to the outstanding customer support provided by Sam and the virtual assistants to both guests and property owners.

Sam left us a five-star review.



Remote Bob review

How can you benefit from this? (Contacts) If you're a real estate owner looking for a fantastic agency to take care of your property, please contact Travel Fox. https://thetravelfox.co.uk/ , or sam@thetravelfox.co.uk If you own a real estate agency responsible for short-term holiday home rentals and you're tired of your phone constantly ringing, reach out to Remote Bob and consider hiring a virtual assistant www.remotebob.co.uk , customer@remotebob.co.uk, or book a Free Consultation Call on this link Calendly - Remote Bob

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