Case Study: How We Helped a Busy Psychologist Get More Time

vedrana21
Aug 5
3 min read

A passionate psychologist and mother of two was drowning in admin work until she found the perfect virtual assistant partnership. Here's how we helped her reclaim her time and grow her practice without the overwhelm.

About the Client

Milka Ramić is a dedicated psychologist and the owner of Saudade, a psychology practice that serves diverse client needs. Milka is also a talented wedding photographer and mother of two children. Her practice offers comprehensive mental health services including:

Individual psychological counseling sessions
Support groups designed specifically for mothers
Professional development workshops for healthcare practitioners
Educational seminars on various psychological topics

Problem

When Milka reached out to us, she was managing every aspect of her growing practice independently. Between client sessions, email management, social media presence, workshop coordination, and family responsibilities, she was working long hours with little time for strategic thinking or personal well-being. She needed a solution that would allow her to focus on what she does best while ensuring her practice operations ran smoothly.

Solution

We paired Milka with a dedicated virtual assistant specialized in admin and social media who integrated seamlessly into her practice operations. Here's what our VA helped her with:

Inbox Management: Our VA handled all client inquiries across email and social media platforms, ensuring professional responses and fast appointment booking that maintained Milka's caring and approachable communication style.
Scheduling Systems: Our VA organized her Calendly system, managed appointment bookings, and coordinated any necessary cancellations or rescheduling with clients, optimizing her calendar for maximum efficiency to make sure all appointments were booked!
Social Media: Our VA created engaging, professional social media content focused on psychology topics that resonated with her audience and showcased her expertise.
Workshop and Event Organization: From writing promotional messages for mother support groups to reaching out to local organizations about new educational programs, organizing webinars, and creating participation certificates, our VA handled the full lifecycle of her educational programs! This ensured she could relax and focus on the main part - structuring her educational content and preparing her webinar presentations.
Administrative Support: Our VA also managed invoice forwarding to accounting, assisted with proposal preparation, and created various materials and resources when needed.

Results

After delegating all of these tasks to our VA, Milka got her evenings and weekends back. When there was a new task, she simply sent a WhatsApp message to her VA and it was completed within a day! What a relief.

The transformation was remarkable: Milka's practice grew sustainably, her clients received better service, and most importantly, she rediscovered her passion for both psychology and photography while being fully present for her family.

Conclusion

Our partnership with Milka proves that the right virtual assistant support can completely transform a healthcare practice. By removing administrative burdens, we didn't just help her manage tasks - we helped her build the balanced, fulfilling professional life she always envisioned.

If you're looking for compassionate, professional psychological support, whether you need individual counseling, want to join a supportive community of mothers, or are a healthcare professional seeking continuing education, Milka's expertise and genuine care make all the difference. You can reach out to milka here: https://saudade.hr/

Ready for Your Transformation?

If you're a healthcare professional feeling overwhelmed by the admin side of your practice, we get it. And more importantly, we know how to help.

Let's chat about how we can help you focus on what you do best while we handle the rest. Because you deserve to love your work AND have a life outside of it.

Ready to reclaim your time? Contact Remote Bob at customers@remotebob.co.uk or book a free consultation call here https://calendly.com/customers-remotebob/