4.9 rated
By over 140 UK based high-net-worth individuals
38.651+
Of working hours saved for successful individuals like you
50+
Professional European Virtual Assistants, trained to provide luxury lifestyle management support
Running two businesses left me with no time for my kids — even my free time was spent on chores and paperwork.
Since hiring a personal assistant, I finally get to enjoy my family and thanks to my PA, we always have reservations at the best restaurants in town.
Milka Ramic
Psychologist, and owner of wedding photography studio
Since getting a Remote Bob Personal Assistant to handle travel, bookings, groceries, and even vet appointments, I finally found time to pick up tennis again. Now that my VA handles the logistics of my life, I can finally relax and truly enjoy it.
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Jonathan Wan
Co-founder at Cfdx, Forbes 30 under 30 and MIT Innovator under 35 Europe
Remote Bob has been an invaluable asset in managing my life admin. With frequent trips to the U.S., having an extra pair of hands to help coordinate everything has made a huge difference. My PA always makes sure I get VIP tickets to the best concerts!
Founder or Alchemy Crew, board member and podcast owner
The PA service has been outstanding... Personalized, discreet, and highly efficient. As someone with a demanding schedule and frequent travel, having a personal assistant who anticipates my needs and handles every detail with precision has been a lifestyle upgrade I needed.
Anna Gudmundson
Owner of biotech organisation Sensate
Here’s How We’ll Transform Your Customer Support
Respond to emails & manage tickets
Screen emails and messages. Your VA handles tickets, returns, refunds, and product questions with care care.
Manage live chat & social DMs
We reply quickly on your website chat or socials so no lead or customer goes ignored.
Track orders, returns & logistics
Your VA keeps tabs on shipping issues, delayed orders, and returns, keeping customers in the loop and stress-free.
Create help desk articles & templates
We’ll draft FAQs, canned replies, and troubleshooting guides so your customers always feel supported and informed.
Collect feedback & flag red alerts
We spot trends, escalate issues when needed, and gather insights to improve your service and prevent churn.
Update CRM & tag customer data
Your VA keeps your CRM clean and up to date, tagging customers by issue, behavior, or tier so you can personalize support and follow-up with ease.
Consistent, Compassionate Support, Without Lifting a Finger
A dedicated customer support assistant becomes the calm, capable voice of your brand, turning every question into a chance to build trust.
Reclaim your focus while we handle the inbox, the tickets, the returns, and the late-night DMs.
So you can concentrate on scaling your business, not chasing shipping updates or replying to angry customers.
Because world-class brands aren’t built on products alone they're built on how you make people feel.
And your VA makes sure every customer feels heard, valued, and cared for.
How to Hire a Customer Support VA with Remote Bob
It is simple with Remote Bob
1. Free Consultation Call
Meet our team, share more about your needs and explore if we are the right fit.
3. Confirm scope of work
Confirm that you are happy with terms and conditions - one click and the paperwork is sorted!
2. Receive follow up email
After the call, you will receive an email with summary of consultation call, Remote Bob's references and pricing.
4. Meet your ideal VA
In 5 working days, you will be invited to kick off call and we will introduce you to your perfect virtual assistant.
Your Customer Support VA takes care of the follow-ups, refunds, and inbox chaos — so you can focus on what truly drives your business:
growing your brand, or simply having the freedom to breathe again…
Because when your customers are cared for, you can finally focus on the big picture.
Book Delegation Session
Limited availability this month
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—Claim your free session today before they’re gone!